Last updated: 30 June 2026
Elie Petroleum Limited ("we", "us", "our") is committed to protecting the privacy and personal data of our customers, website visitors, job applicants, and other contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following categories of personal information:
- Contact details — name, job title, company, email address, phone number, and postal address.
- Commercial information — quote requests, service requirements, contract details, and transaction history.
- Application data — CVs, cover letters, and application information submitted via our careers pages.
- Website data — IP address, browser type, pages visited, and usage analytics collected via cookies and similar technologies.
- Communications — the content of emails, messages, and other communications you send to us.
2. How We Use Your Information
We process personal information for the following purposes:
- To respond to enquiries, quote requests, and applications.
- To deliver contracted services and manage customer accounts.
- To process and assess job applications.
- To communicate with you about our services, where you have consented to receive such communications.
- To comply with legal, regulatory, and tax obligations.
- To maintain the security and integrity of our operations and systems.
- To analyse and improve our website, services, and customer experience.
3. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we rely on the following legal bases:
- Contract — processing necessary to deliver services under a contract with you.
- Consent — where you have consented (e.g. newsletter subscriptions, marketing communications).
- Legal obligation — to comply with applicable laws and regulations.
- Legitimate interests — for purposes such as service improvement, security, and fraud prevention, balanced against your rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate the site, analyse usage, and improve user experience. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service providers and contractors who support our operations (e.g. logistics, IT, hosting), under appropriate confidentiality and data protection terms.
- Regulatory authorities, where required by law.
- Professional advisors (legal, audit, financial) subject to confidentiality obligations.
- Successors in the event of a merger, acquisition, or asset sale — with appropriate notice where required.
6. International Data Transfers
Where personal data is transferred outside its country of collection, we take reasonable steps to ensure it is protected by appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category and legal requirement.
8. Your Rights
Where applicable data protection law applies, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal exceptions.
- Object to or restrict certain processing.
- Request portability of your data in a structured, machine-readable format.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, contact us at privacy@eliepetroleum.com.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "last updated" date. Material changes will be communicated through a prominent notice on our website.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@eliepetroleum.com
- Phone: +254 717 181 581
- Address: Karen Sultan Suites, opposite KCB Leadership Centre, Nairobi, Kenya